Posts Tagged ‘accessibility’

User Vision completes project for Abu Dhabi Government

Wednesday, August 31st, 2011

User Vision, one of Europe’s leading independent user experience consultancies, has completed a long-term contract worth over £100,000 to develop online accessibility guidelines and assess the accessibility of Abu Dhabi government websites.

Part of the Abu Dhabi Government Modernisation Initiative, this innovative project is the first of its kind in the region and underlines the government’s active interest in web accessibility and improving the accessibility of e-government services to people with special needs.

Managing Director and founder of User Vision Chris Rourke says: “We are delighted to have this opportunity to work with the Abu Dhabi Government on such a prestigious and innovative project. The Abu Dhabi government is committed to improving accessibility for all its citizens, including those with disabilities throughout the Emirate of Abu Dhabi and it is a privilege to be part of such an important initiative.”

User Vision delivered the project over six phases including researching best practice international guidelines, reviewing local guidelines and the current landscape of accessibility provision online in the UAE. They then developed the accessibility guidelines and supporting materials in order to evaluate and audit a representative set of Abu Dhabi government sites. To help ensure accessible future e-government website development, User Vision will also qualify potential digital suppliers to the Abu Dhabi government.

User Vision will work with local partners Flip Media in Dubai to assess websites in both the English and Arabic versions. The project will raise awareness of best practice for web accessibility within the Abu Dhabi Government departments and within the community so that the widest possible audience has access to e-government services and information.

User Vision has been active in the Middle East and North Africa (MENA) region for five years, working with leaders in the travel, tourism and e-commerce sectors, including Emirates Airline and the Jumeirah Group. They have also performed regional projects for financial services firms and government entities in Qatar and the United Arab Emirates.

Over the years the agency has accumulated extensive experience providing usability and accessibility services within the Middle East and has a deep understanding of the cultural complexities and nuances needed to deliver user-centred design research and analysis.

User Vision recently opened a satellite office in Dubai following a period of sustained growth and strong demand from the local market for the usability and accessibility of websites, software, advertising and digital channels.

For more information contact: Sarah Lee.

User Vision highlights usability and accessibility at free seminar in Edinburgh

Tuesday, March 22nd, 2011

One of the UK’s leading independent user experience consultancies, User Vision is running a seminar on Monday 28 March at the National Museum of Scotland in Edinburgh to highlight the benefits of usability and accessibility.

The seminar is called ‘Five Usability steps to get more out of your website’ and is hosted by digital communication agency CIVIC.

User experience experts from User Vision will outline why good usability and accessibility are crucial for the effectiveness of an organisation’s website. They will demonstrate best practice through case study examples and provide an overview of an iterative user-centred design process.

Managing Director and founder of User Vision Chris Rourke says: “Good customer experience is vital for any website and user testing at the start of the design process is critical before the development becomes too advanced.

“Once a website is built, it is expensive to make changes, so we encourage our clients to user test early and to test often. This seminar is a great opportunity for individuals and companies to learn how to make the most of their website and in turn improve their profitability”.

Seminar attendees will discover the benefits of usability as part of an overall digital success strategy and gain understanding of the core usability principles. They will also learn user experience trade secrets to ensure that customers find exactly what they are looking for and interact successfully on a website.

User Vision are experts in the field, working with organisations like the BBC, HSBC, Nokia and Emirates Airline to pioneer usability and accessibility. They operate internationally in Dubai, Europe and South America.

To book your place at the seminar on the 28th March visit The seminar runs from 9am to 11am and is free for public sector workers.


For more information contact Lucy Smith.

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